TERMS & CONDITIONS
The website known as "www.splashjewels.com" is operated by Splash Jewelry & Accessories. Throughout the site, the terms “we”, “us”, “our”, "Splash" and/ or "Splash Jewels" refer to Splash Jewelry & Accessories. Splash Jewelry & Accessories offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
PLACING AN ORDER:
When you add an item to your shopping bag, you may either continue shopping or proceed to the checkout. If you are not logged in when proceeding to the checkout, we highly recommend to do so. Checkout involves 4 simple steps: Billing, Shipping, Payment and Order Confirmation. Once we have received your order, you will receive an email acknowledging the details of your order. This email is not an order confirmation but rather recognition that we have received your requested order. Please note that this does not guarantee the availability of the merchandise and that ALL ORDERS ARE SUBJECT TO AVAILABILITY. Although we make every effort to feature in stock pieces on our website, occasionally we may sell out of featured items. If we are unable to complete your order, you will be notified via email within 7 business days and will not be charged for orders that cannot be fulfilled. WE ARE NOT ABLE TO MODIFY OR CANCEL YOUR ORDER, once an order has been placed.
We reserve the right to decline your order in the event that we are unable to obtain authorization for payment, there are shipping restrictions for a particular item, or we do not have the item in stock. Items in your shopping bag are not reserved and may be purchased by other clients. You may choose to register your email address to the waiting list for notification of arrival of a selected piece. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
We currently accept payment via Visa, MasterCard, American Express, Discover, Afterpay, Apple Pay, Google Pay, and PayPal. Payment will be debited and cleared from your account upon order confirmation. In filling out the payment requirements, you confirm that you are an authorized user of the credit/debit card. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of the credit/debit card rejects authorization of payment from Splash Jewelry & Accessories, we will not be held liable for any delay or non-delivery.
Splashjewels.com does not charge sales tax for orders delivered in the United States with the exception of deliveries in the state of Florida, in which applicable sales tax will be added to the order amount.
RETURN AND EXCHANGE POLICY:
For purchases made online, you may return eligible* item(s) within 7 days of delivery date for an exchange, store credit or a refund** of the purchase price. Store credits are issued in the form of a gift card code and do not expire. We are unable to refund original shipping fees and/or duties on any order. Customers are responsible for the cost of shipping the item back to us.
For purchases made in-person at our retail locations, trunk shows or popups, you may return eligible* item(s) within 7 days from date of purchase for an exchange or store credit of the purchase price. Store credits are issued in the form of a gift card code and do not expire. We cannot issue a refund.
*Eligible item(s) are full priced items. Purchases made during site-wide/in-store sale, with a discount code or at a discounted rate of 20% and above are final sale and not eligible for return or exchange. Last Chance items, gift cards, custom & special orders are final sale.
**Refunds are subject to a 10% restocking fee which will be deducted at processing.
Once your return is received, our quality control team will inspect all items for signs of wear or damage. If the item is returned in-store, a sales associate may deem an inspection by quality control is needed. Splash Island Life items such as candles, oils, hats, t shirts & towels must be new, unused, unworn, and unaltered with tags attached or safety seal unopened. We are not responsible for washed items. If our quality control team deems that your item(s) has been worn, misused, or altered, we cannot accept the return/exchange. We will notify you of the approval or rejection of your refund. Once accepted, your refund will be processed and a credit will be applied to your credit card or original method of payment, within 5-10 business days. Should your refund be declined, you will be notified via email.
For more information please visit our Returns & Exchanges Policy
Shipping rates begin at approximately $7, based on location and order size. Shipping is automatically calculated when an address has been entered. These rates increase often, however, we offer the exact rates that are offered to us, no upcharge. For most orders, choose between USPS Priority Mail or UPS Ground. You will also have the option of 2-day or Next Day via UPS. Orders shipping to Puerto Rico, Alaska, Hawaii, US Territories, or a PO Box will automatically ship via USPS.
Splash offers FREE SHIPPING on orders over $65. Orders which receive FREE SHIPPING will ship via USPS First Class. We offer the option to upgrade to UPS Ground for $5. Orders over $100 will automatically receive FREE UPS shipping.
Orders are processed Tuesday – Saturday, within 2 business days of receipt. Most orders are processed same day. During our busiest times, this may take an additional day or two. Please note that special orders, custom orders, pre-orders and out of stock items will have a longer processing time. All Charm Bar orders are considered custom orders. All orders are shipped from Miami, FL. You will receive a shipping confirmation with a tracking number once your order has shipped. Please check your junk mail, as they could end up in there sometimes.
We offer FREE in-store pickup for our local customers. All orders will be ready for pickup at our South Miami location, inside OHM Boutique. 1561 Sunset Drive Coral Gables, FL 33143
When placing your order, please choose LOCAL PICKUP at checkout. Orders are processed Tuesday – Saturday, within 2 business days of receipt. Most orders placed before 3pm are usually ready on the same day. During our busiest times, this may take an additional day or two. Please note that special orders, custom orders, pre-orders and out of stock items will have a longer processing time. All Charm Bar orders are considered custom orders. You will receive an email notification once your order is ready for pickup. Please check your junk mail, as they could end up in there sometimes.
Please note, the 7-day exchange/store credit policy begins once the order is marked “READY FOR PICKUP”. We encourage orders to be picked up before this.
Carriers sporadically experience delays, more so during the holiday season. Please check with your local post office/UPS if your tracking history has not been updated in 2 days. It is our experience that some shipments may encounter a 7-10 day delay in delivery.
We have access to same shipping and tracking information as our customers do. If your order shows delivered but you have not received your package, we strongly recommend contacting the carrier as quickly as possible.
Splash Jewelry & Accessories is not responsible for packages that show delivered correctly by the carrier which have gone missing. We recommend contacting the carrier and requesting the GPS location where the package was scanned at the point of delivery. Your carrier will have details not readily available to the public as to the precise location of delivery for the package. Unfortunately, sometimes packages are stolen from the mailbox/front door. Please note that Splash Jewelry & Accessories does their best to minimize these issues by shipping in a solid white mailer, with a shipping label simply reading “Splash”. We take every precaution so that everyone handling your package is not aware of its contents. Splash Jewelry & Accessories is not responsible for lost, stolen, damaged, misplaced, or misdelivered packages by the carrier. Please contact the carrier if you experience any of these unfortunate issues.
For more information please visit our Shipping & In-Store Pick Up
OWNERSHIP OF CONTENT:
All content, design, images, information, text, names, likenesses, pictures, graphics, formats, code and software, technical drawings, configurations, graphics, photographs, audio and video files, scripts, links, interactive features and other material and files (collectively, “Content”) used on or incorporated into this Site, and the selection, arrangement and/or integration of all such Content are either registered trademarks, trademarks, trade names, service marks, copyrights or otherwise protected property of Splash Jewels, or used under license or otherwise, and all rights thereto are specifically reserved. Except as otherwise expressly provided herein, Content on this Site may not be used, copied, published, broadcasted, distributed, reproduced or transmitted without our prior written consent.
You agree to comply with, and keep intact, any copyright notices, trademark notices, information, or restrictions contained in or on any Content available on, incorporated into or accessed through this Site. You may not copy, use, download, modify, frame, publish, transmit, retransmit, transfer or sell, license, reproduce, create derivative works from, distribute, perform, display, disseminate, broadcast, cache, rearrange, redistribute, alter, adapt, crop, re-size, reverse engineer, move, remove, delete or in any way exploit or make commercial use of, any material obtained through this Site, including without limitation Content, in whole or in part, directly or indirectly, without the prior written consent from Splash Jewels, except as expressly permitted in this Agreement, on the Site, by Splash Jewels (and all other entities with an interest in the relevant intellectual property) in writing in each instance or under applicable law.
You agree not to use the Site for sale, trade or other commercial purposes, and, you may not modify, copy, publish, display, transmit, adapt or in any way exploit the Content on this Site. You agree not to use this Site to provide information which is incomplete, false, inaccurate and not your own; engage in criminal activity or otherwise give rise to conduct that may violate the law or fail to comply with accepted internet protocol; attempt to interfere in any way with this Site or this Site’s security or to sue this Site’s service to gain unauthorized access to any other computer system.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, harm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
THIRD PARTY WEBSITES:
This Site may contain links to websites and resources on the Internet that are unrelated to us and which are owned and operated by third parties (“Third-Party Sites”). Splash Jewels does not make any representations or warranties about any Third-Party Sites you may access through this Site. These links are provided solely as a convenience to you and do not constitute an endorsement by or imply that Splash Jewels sponsors, is affiliated or associated with or otherwise recommends, certifies or endorses any Third-Party Sites. We are not responsible for the contents of or any products or services offered on any Third-Party Sites. You must make your own independent decisions regarding your interactions or communications with any other website. Material available on or through Third-Party Websites may be protected by copyright and the intellectual property laws of the United States and/or other countries. The terms of such third-party sites, and not the terms and conditions of this Agreement, govern your use of that material.
From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with such efforts, as we may, in our sole discretion, deem necessary to identify attempted fraud. You further agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other breach of these Terms, we may, in our sole discretion, declare you to be in breach of the Terms, suspend or terminate your use of the Site, and/or seek prosecution to the fullest extent of the law.
DISCLAIMER AND LIMITATION OF LIABILITY:
Splash Jewelry & Accessories attempts to provide accurate and timely information. There may, however, be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site without notice. Your use and browsing of, and any reliance by you upon this Site is at your own risk and you assume responsibility associated with the Site, provided “AS IS”.
Splash Jewelry & Accessories disclaims all warranties, conditions, representations and endorsements of any kind, either expressed or implied, with regard to the information accessed including all content and material, functions and services provided on the Site, provided without warranty of any kind, including the warranties concerning availability, accuracy, completeness, usefulness of content and information, uninterrupted access, and any warranty of title, non-infringement, merchantability or fitness for a particular purpose.
Splash Jewelry & Accessories does not warrant that the Site, content, materials or services will be timely, secure, uninterrupted or error free, or that defects will be corrected. If you are dissatisfied with the Site, your sole remedy is to discontinue using the Site. Any material downloaded or otherwise obtained through the use of this Site is done at your own discretion and risk, and you are solely responsible for any damage that may result.
In no event shall Splash Jewelry & Accessories, it’s affiliates or any other respective directors, officers, employees, agents, or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or cause of action arising from or in any way related to the use of, or the inability to use, or the performance of the Site or the Content and materials or functionality on or accessed through the Site including, loss of revenue, or anticipated profits or lost business, data or sales or any other type of damage, tangible or intangible in nature. Some jurisdictions do not allow this limitation or exclusion so this may not apply to you.
You hereby agree to indemnify, defend and hold harmless, Splash Jewelry & Accessories, it’s affiliates, subsidiaries, and it’s and their respective officers, directors, employees and agents, from and against any and all claims actions or demands, liabilities, losses, expenses, damages and costs, including without limitation reasonable legal and accounting fees, in any way arising from, related to or in connection with your use of the Site, your violation of the Terms or the posting or transmission of any materials on or through the Site by you, including, but not limited to, any third-party claim that any information or materials you provide infringes any third party proprietary right.
Governing Law And Limitation Of Actions. The terms of this Agreement shall be governed by and construed in accordance with the laws of the State of Florida without regard to its conflicts of law rules, and you and we irrevocably consent, in connection with any action to enforce this Agreement or arising out of your use of the Site, to the jurisdiction of the federal and state courts located in Miami-Dade County, Florida. No action arising out of this Agreement, regardless of form, may be brought by a user more than one (1) year after the cause of action has arisen.
Questions about the Terms & Conditions should be sent to us at firstname.lastname@example.org
or by mail/ phone at:
3109 Grand Ave. #344
Coconut Grove, Fl. 33133
Last updated: March 25, 2022